Gaya APA

Cahn, D, D., Abigail, R, A. (2014). Managing Conflict through Communication Edition No. 05 (Ed. 5). USA: Penerbit Pearson Education, Inc..

Gaya MLA

Cahn, Dudley, D.., Abigail, Ruth, Anna. "Managing Conflict through Communication Edition No. 05". Ed. 5 USA: Penerbit Pearson Education, Inc., 2014. Text.